Last updated: 23 June 2026
PT XANHSM Green and Smart Mobility Pvt. Ltd. ("Green SM", "Company", "we", "us") is committed to protecting the privacy and personal data of all Driver Partner Program applicants and participants. This Privacy Policy explains how we collect, use, store, and protect your information in connection with the Green SM Driver Partner Program website and services.
1. Information We Collect
a) Information You Provide
Registration data: Full name, mobile number, driving licence type, preferred interview location, and years of driving experience — as submitted through the registration form.
Identity documents: Copies of your driving licence, Aadhaar card, PAN card, and other KYC documents submitted during the verification process.
Interview & training records: Results of your driving test, interview assessment, and training completion status.
b) Information Collected Automatically
Device & browser data: IP address, browser type and version, operating system, screen resolution, and device identifiers when you visit this website.
Usage data: Pages viewed, time spent on the site, referring URL, and interaction patterns (clicks, scrolls, form field focus).
Cookies: We use essential cookies for site functionality. No third-party advertising or tracking cookies are used on this website.
c) Information from Third Parties
Background verification data from authorised verification agencies.
Driving licence validation from government databases (where applicable).
2. How We Use Your Information
We use the collected information for the following purposes:
Application processing: To evaluate your eligibility, schedule interviews, and conduct driving tests.
Onboarding: To complete KYC verification, issue ID credentials, and assign vehicles.
Communication: To contact you regarding your application status, interview schedules, training, and programme updates via phone, SMS, WhatsApp, or email.
Operations: To manage your Driver Partner account, process payments, calculate incentives, and handle insurance claims.
Compliance: To meet legal and regulatory obligations under applicable Indian laws, including tax reporting and transport authority requirements.
Improvement: To analyse aggregate, anonymised data to improve our recruitment process, training materials, and website experience.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: By submitting the registration form, you consent to the collection and processing of your data as described in this policy.
Contractual necessity: Processing required to evaluate and onboard you as a Driver Partner.
Legal obligation: Processing required to comply with applicable laws (tax, transport, employment regulations).
Legitimate interest: Processing for fraud prevention, safety, and programme improvement, balanced against your rights.
4. Data Sharing & Disclosure
We do not sell your personal data. We may share your information with:
Service providers: Background verification agencies, insurance providers, payment processors, and IT service providers who assist in operating the Programme — under strict data processing agreements.
Government authorities: Transport departments, tax authorities, law enforcement, or courts when required by law or legal process.
Group companies: Affiliates of PT XANHSM Green and Smart Mobility Pvt. Ltd. for operational purposes, subject to equivalent data protection standards.
We do not share your data with third parties for marketing purposes.
5. Data Retention
Active Driver Partners: Your data is retained for the duration of your participation in the Programme and for 3 years thereafter for legal and audit purposes.
Rejected or withdrawn applications: Registration data is retained for up to 12 months to allow re-application, after which it is securely deleted.
Legal hold: Data may be retained beyond the standard period if required for ongoing legal proceedings, disputes, or regulatory investigations.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Encryption of data in transit (TLS/SSL) and at rest.
Access controls limiting data access to authorised personnel only.
Regular security assessments and vulnerability testing.
Secure storage of physical documents in restricted-access facilities.
While we take reasonable precautions, no system is completely secure. In the event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by law.
7. Your Rights
Subject to applicable Indian law, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Withdraw consent: Withdraw your consent to data processing at any time. Note that withdrawal may affect your ability to continue in the Programme.
Data portability: Request your data in a structured, commonly used format.
Grievance redressal: Lodge a complaint with our Grievance Officer or the relevant data protection authority.
To exercise any of these rights, contact us using the details in Section 10 below.
8. Cookies
This website uses only essential cookies required for basic functionality (form state, session management). We do not use advertising cookies, analytics trackers, or social media pixels. No cookie consent banner is required as only strictly necessary cookies are used.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through this website, the Green SM app, or direct communication. The "Last updated" date at the top indicates the most recent revision.
10. Contact & Grievance Officer
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Phone: 9513555326
Gurugram Office: ThinkValley B-17, Institutional Area, Sector 32, Gurugram, Haryana, India, 122001
Greater Noida Office: Hotel Golden Petals & Banquets, Gate No. 2, Opp. Cherry County, Near Ek Murti Chowk, Noida Extension, Greater Noida
If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in India.